Others suggest it could be a PSU or RAM issue, but after testing RAM it then doesn't seem to be the case. Some forums suggest it's the z690 chipset as it is happening on Asus, MSI, and Gigabyte as well. Everything points to the motherboard, but it was doing this with the previous board as well (as I have RMAed this board before with them sending me a new one in exchange). Now that being said, after reinstalling Windows, it seems to not give a complete dropout. I have had the ethernet port drop out twice as well. Now more recently, as this part is an update of sorts to the previous paragraph, the main ignition of the problem tends to be heavy USB traffic which will cause a complete mass disconnect with all USB drives AND the onboard Bluetooth module gets disconnected. When it's only the keyboard or mouse the power is still going to them (they are RGB devices so they still light up), but the animation to the RGB freezes until I disconnect the device and plug it back in. However, nothing happens on screen and the computer seems to work as intended not even Event Viewer, Task Manager, or Reliability Monitor will register the event. When it happens it's as if both power and data have been disconnected and reconnected. The total USB disconnect has happened more times than it should to say the least. This problem originally happened at a roll of a die, but usually would be at startup, if there is no activity to the impacted device (this tends to be my keyboard most times so, if I don't touch my keyboard then this issue happens), or more recently during large file transfers over USB. Until after each BIOS update, at the request of Asus it then just got worse.įor months now, five to be specific, I have been struggling with strange USB dropouts ranging from my keyboard no longer functioning to sometimes every USB port dropping out including the USB headers. After updating it USB ports would randomly go in and out, but nothing terrible. This all originally started around April 10, 2022, when ASUS had me update my BIOS due to having some weird issues between Corsair's RAM and Armoury Crate. I also have no idea how to update my profile here so I couldn't edit my specs to show what I am using. I apologize for the very lengthy post, but this has been going on for so long that I've been keeping records.
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